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Tenon FAQs
Do you need ServiceNow to use Tenon?
Yes, the ServiceNow platform is needed to use Tenon.
Does Tenon support Email and SMS marketing?
Yes, Tenon supports global Email and SMS marketing, and it is natively built into the solution—no integrations required.
Does Tenon limit or charge by marketing contacts?
No, Tenon does not charge based on the number of marketing contacts. Customers can have unlimited marketing contacts within the Tenon solution.
Can Tenon Marketing Work & Tenon Marketing Automation be purchased separately?
Yes, while these products work well together, they can be purchased and run independently.
How long is a typical onboarding process?
Typically, Tenon implementations are a 4-6 week process (may vary based on customer complexity).
Can Tenon help with migration from a current marketing automation solution (i.e., Salesforce, HubSpot, Adobe, Oracle, or Microsoft)?
Yes, Tenon will help migrate data from your current marketing automation solution and train your team on setting up content, lists, and journeys.