Tenon for Telecom

Keep customers informed, uncover growth opportunities, and build lasting local relationships.

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Stronger Connections Start Here

Keep customers informed, uncover growth opportunities, and build lasting local relationships.

Outage & Service Alerts

Keep customers informed instantly during service disruptions.

Use Case: Send SMS alerts to affected customers during outages; follow up with restoration updates; provide estimated repair times.

ServiceNow Products: FSM, TSM, CSM, SOM, Tenon 

Targeted Upsell & Cross-Sell Campaigns

Drive revenue with personalized upgrade opportunities.

Use Case: Offer high-speed internet upgrades to customers nearing contract renewal; cross-sell mobile bundles to engaged customers.

ServiceNow Products: SOM, Tenon

Regional Community Engagement

Strengthen brand presence with local initiatives.

Use Case: Promote community Wi-Fi rollouts or sponsored events to customers in specific areas.

ServiceNow Products: CSM, Tenon

How To Turn ServiceNow CRM Data Into Marketing Wins

When marketing teams underuse customer relationship management (CRM) data, the effects are immediate.

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How To Improve Your Email Marketing With CRM Data

Discover how CRM data can enhance your email marketing strategy with better segmentation, automation, and personalization.

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From Fragmented to Fully Connected: CRM for the Modern Enterprise

How Tenon + ServiceNow Unite Marketing, Sales, and Service

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Connect and Empower Your Marketing Team with Tenon, Built on ServiceNow.

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"Powered by the ServiceNow Platform, Tenon is changing the way marketers work. By bringing marketing teams together on a single, united platform, organizations can better connect people, processes and systems to drive efficiencies and improve experiences,
while saving time and money."

John Ball
SVP + General Manager, Customer + Industry Workflows, ServiceNow

"The fact that Tenon has been designed for a marketing team and that its purpose is to support the marketing effort made it very attractive to us."

Kelly McDermott
CMO, Caregility

Maximize the Impact of Your Marketing

Request a personalized Tenon tour to learn more.

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